Get answers to common queries about our wallpapers
Frequently Asked Questions
What types of wallpapers do you offer?*
We offer a wide range of wallpapers including vinyl, non-woven, fabric-backed, and customized options.
How do I choose the right wallpaper for my space?
- Our experienced team can assist you in selecting the perfect wallpaper based on your preferences, room dimensions, and design aesthetic.
Do you offer installation services?
Yes, we provide professional installation services for our wallpapers to ensure a seamless and high-quality finish.
What types of plants do you work with?
We work with a wide variety of native and exotic plants to suit your preferences
Can I request a sample before making a purchase?
Absolutely! We offer sample swatches of our wallpapers so you can see and feel the material before making a decision.
Do you ship wallpapers outside of Sri Lanka?**
Yes, we offer international shipping for our wallpapers. Please contact us for more information on shipping rates and delivery times.
What is the estimated delivery time for wallpaper orders?
Delivery times vary depending on the product availability and your location. We strive to deliver your order as quickly as possible and will provide an estimated delivery time at the time of purchase
How do I clean and maintain my wallpaper?
Maintenance instructions vary depending on the type of wallpaper. Generally, most wallpapers can be cleaned with a damp cloth or sponge, but we recommend referring to the specific care instructions provided with your wallpaper.
What if I need to order additional wallpaper in the future?
We keep records of all previous orders, so you can easily reorder the same wallpaper in the future. Simply contact us with your order details, and we'll assist you with your reorder
*What if I receive damaged or defective wallpaper?
In the rare event that you receive damaged or defective wallpaper, please contact us immediately. We will arrange for a replacement or refund as per our return policy.
Can I return custom-made wallpapers?
Our return policy does not apply to custom-made wallpapers, as they are specially made to your specifications. However, if there are any issues with the quality or workmanship, please contact us, and we'll do our best to resolve the issue.
Where is your company located?
Our company is located in no 17, wikramasinghapura , battaramulla Sri Lanka. You can find our address and contact information on our website.
Do you offer a warranty on your wallpapers?
Yes, we stand behind the quality of our wallpapers. Depending on the product, we offer warranties ranging from 3 to 7 years Please refer to the product specifications or contact us for more details.
Can I install the wallpaper myself, or do I need professional help?**
While some of our wallpapers are suitable for DIY installation, we recommend hiring a professional installer for the best results, especially for larger or more intricate projects. However, we provide detailed installation instructions with every purchase to guide you through the process.
What if I change my mind after placing an order?
If you change your mind about your order, please contact us as soon as possible. Depending on the status of your order, we may be able to accommodate changes or cancellations. However, please note that custom-made or personalized wallpapers may not be eligible for changes or cancellations once production has begun.
Do you offer discounts for bulk or wholesale orders?
Yes, we offer discounts for bulk or wholesale orders. Please contact us directly to discuss pricing and availability for large quantity purchases.
Can I request a custom design or size for my wallpaper?
Absolutely! We offer custom design and sizing services to meet your specific requirements. Our team will work with you to create a unique wallpaper tailored to your vision
How do I know how much wallpaper to order for my space?
We recommend measuring the height and width of the walls you plan to cover and consulting with our team for assistance in calculating the amount of wallpaper needed. We can provide guidance based on the pattern repeat, matching, and layout of the wallpaper
Wallpapers are suitable for Sri Lanka?
Yes, our wallpapers are specifically curated and designed to be suitable for the climate and environment of Sri Lanka. With 15 years of experience in the industry, we understand the unique requirements and challenges of the local market, ensuring that our wallpapers are durable, resistant to humidity, and suitable for the tropical climate of Sri Lanka.
wallpapers are suitable for damp walls ?
Our wallpapers are not suitable for damp walls. It's important to address any underlying moisture issues before considering wallpaper installation. Dampness can affect the adhesive properties of the wallpaper and lead to issues such as peeling or warping. We recommend ensuring that the walls are dry and properly prepared before installing our wallpapers for the best results and longevity.We offer a wide range of wallpapers including vinyl, non-woven, fabric-backed, and customized options.
